Terms and Conditions

Last updated: September 27, 2026

These terms apply to purchases made through luvyora.com. Luvyora™ is owned and operated by Guangzhou Luxi Technology Co., Ltd. Owner: Chen Mingyuan.

Products

We aim to display product descriptions, photographs, materials, dimensions and colors accurately. Appearance may vary with screen settings, and handmade-style details or finishes may vary between individual pieces where noted in a listing. Please read each product page for the specifications applicable to that item.

Availability and orders

Items are subject to availability. After checkout, an order confirmation is sent to the email address you provide. If an item cannot be supplied or a material listing or pricing error affects your order, we will contact you and provide an appropriate resolution, including a refund where applicable.

Prices and payment

Product prices, available payment options, shipping charges and taxes collected by the store are shown before payment is completed. Please provide accurate contact, billing and shipping information.

Delivery, returns and refunds

Please review our Shipping Policy for delivery information and our Return & Refund Policy for return eligibility and the refund process. Contact us promptly if an item arrives damaged or incorrect.

Customer concerns

Email service@luvyora.com with your order number and a description of the issue. We will review it and work toward an appropriate resolution. Nothing in these terms removes rights that cannot be excluded under applicable consumer law.

Updates

We may update these terms for future orders. The version applicable when you place your order governs that purchase, subject to applicable law.