Contact Us
Questions about a cup, an order, delivery or a return? Our customer care team is here to help. For an existing purchase, please include your order number and the email address used at checkout.
Email
service@luvyora.com
Telephone
+86 189 8878 1616
Customer service hours
8:00 AM–10:00 PM, Beijing time (UTC+8)
Business information
Luvyora™ is owned and operated by Guangzhou Luxi Technology Co., Ltd. Owner: Chen Mingyuan.
Business address: Room 308, Building D, No. 39 Ruihe Road, Huangpu District, Guangzhou City, China (cluster registration).
Returning an item? Please email us first. We will provide the applicable instructions and return address. Do not mail a return to the business address above unless we specifically instruct you to do so.
You may also find an answer in our FAQ, Shipping Policy or Return & Refund Policy.