Privacy Policy

Last updated: September 27, 2026

Luvyora™ is owned and operated by Guangzhou Luxi Technology Co., Ltd. This policy explains how information may be collected and used when you visit luvyora.com, contact us or purchase from our store.

Information we receive

Depending on your interaction with the store, this may include your name, email address, telephone number, billing and delivery details, order history, customer service messages, and technical information about your device and use of the website. Payment information is processed through the payment options available at checkout; please do not email us complete card details.

How we use information

• To process orders, arrange delivery and handle returns or refunds.
• To answer questions and provide customer support.
• To operate and improve the website and protect against misuse or fraud.
• To provide marketing communications where permitted and according to your choices.
• To comply with applicable legal obligations.

Providers and transfers

We may share the information needed to operate our store with ecommerce, payment, shipping and customer support providers. Information may be processed in a country other than your own, subject to applicable legal requirements.

Cookies and choices

Cookies and similar tools may support essential store functions, performance measurement and, where enabled, advertising. You can use browser settings and any controls shown on our website to manage available choices. Marketing emails include an unsubscribe option.

Retention and security

We keep information for as long as reasonably needed for orders, support, business records and legal obligations. We use reasonable measures to protect information, but no online system is completely secure.

Your requests

Subject to applicable law, you may request access, correction or deletion of your personal information. Email service@luvyora.com with “Privacy Request” in the subject line. We may verify your identity before fulfilling a request.